Asked QuestionsSearch through the following questions to find
answers to typical question regarding our site and services.
Services offered on papercatalog.com
Question: Does papercatalog.com sell paper?
Answer: NO. PaperCatalog.com and it's owner, Walden-Mott Corporation, does not sell paper. Both entities
collect, organize and redistribute valuable paper industry
information for professionals to use in making wiser business
decisions. PaperCatalog.com's main focus is providing paper
grade data from many paper companies to other paper manufacturers,
distributors, government agencies, associations and even
Logging Into PaperCatalog.com
Question: When I try to login, I get a message telling me I have an "Invalid User Name or Password".
Why isn't it working?
Answer: There are several possible reasons for this
message. Here are a few things to try before contacting
- Make sure that when you type in the user ID and password
your CAPS LOCK button is not on (unless your user ID and
password are in all caps).
- Recheck the confirmation email you received when you first
signed up to be sure that you are logging in exactly as your
user ID and password appear in the message. Forgot your User
name or password? Click here.
- Be sure that your subscription hasn’t expired. If it
has, please contact us to continue your access.
- If you were a Free subscriber to the original
PaperCatalog.com services, please re-subscribe by clicking
"Subscribe Today!" at the top of the page.
Question: When I try to login and my submitted information
is correct, the page does not seem to do anything. I cannot
login, why isn't it working?
Answer: Our website, like most other subscription based
sites, use a technology called "cookies" to enable you to login and
retrieve your preferences on our site such as book marking brands.
The problem may be with your browser settings. Please ensure that
your browser is set to enable cookies as follows:
- Internet Explorer 6.0 or later : Select Tools-->Internet
Options-->Privacy. From here, lower the sliding bar until it
says, “Medium” or any option below that.
- Internet Explorer versions earlier than 6.0: Select
Tools-->Internet Options-->Security. From here select Custom
Level (or the Advanced button) and be sure the “enable cookies”
boxes are checked.
- Netscape Navigator: Please check with your system
administrator to enable cookies.